MEMBERSHIP TERMS & CONDITIONS

General Terms & Conditions

By accessing the website at theknowwomen.com or members.theknowwomen.com and/or using any of our Services, you are agreeing to be bound by these Terms, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

All terms hereof refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the user in the most appropriate manner for the express purpose of meeting each of our customer’s needs in respect of the provision of KNOW WOMEN LLC, including all subsidiaries and KNOW Brand companies and affiliates, including the KNOW Women, KNOW Book, KNOW Publications, and KNOW Collaborative (collectively, “KNOW”).s stated Services, in accordance with and subject to prevailing applicable laws for our sale of goods.

Henceforth, by accessing our Services, on behalf of yourself or the entity that you represent, you represent and warrant that you have the right, authority, and capacity to enter into both these Terms and our Policy (on behalf of yourself or the entity that you represent), in accordance with all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing our Services. Please, ensure that you read them thoroughly, because, by using KNOW WOMEN LLC, you consent to these Terms.

Member has assented to this Agreement by expressly indicating her agreement with the terms and conditions of the Agreement via electronic means on the KNOW Website after having an opportunity to read, download, and print the Agreement.

1. Account Terms

1. You must be 18 years or older to use this Service.
2. You must be an active member. 
3. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
4. You must provide your legal full name, telephone number, a valid email address, and any other information requested in order to complete the signup process.
5. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
6. If you find any link on our Services that is offensive for any reason, you are free to contact and inform us at any time. We will consider requests to remove links, but we are not obligated to do so or to respond to you directly.
7. You may not use the Service to solicit or for the purpose of selling your goods & services to anyone that has not expressed interest.  This includes, but is not limited to, unsolicited direct messaging, “salesy” contributions to discussions, or pitching during connection-focused programming. 

2. Account Suspension & Termination

KNOW WOMEN LLC encourages you to report violations of our guidelines and Terms. We reserve the right, at our sole and final discretion, to deactivate, freeze, suspend or terminate any account upon any factual or alleged breach of these Terms. You must notify us immediately of any change in your eligibility to use our platform, or if you suspect a breach of security or unauthorized use of your account.

Users undertaking conduct that may constitute a factual –or even alleged– breach of these Terms, including but not limiting, using automated mechanisms to make fraudulent communications, may become subject to immediate account suspension/termination, at our sole and final discretion, without notice and without responsibility.

KNOW WOMEN, LLC reserves the right, in its sole and absolute discretion, to immediately, and without advance notice and without any refund whatsoever, terminate this Agreement in the event that KNOW believes, in its sole and absolute discretion, that Member (i) has violated the Code, (ii) failed to make payments owed to KNOW, (iii) become insolvent, (iv) breached any term of this Agreement, or (v) failed to perform or will be unable to fulfill any other obligation of Membership. If KNOW terminates the Agreement under this paragraph, Member forfeits all amounts actually paid to KNOW and will not be refunded any amounts, including amounts already paid for remaining months of the current Term or Renewal Term after termination. Read more about our Code of Conduct.

You may terminate your annual membership 30 days before the annual renewal term. We may terminate or suspend your KNOW WOMEN LLC membership if you go contrary to any KNOW WOMEN LLC policies or for any other reason(s), which we will notify you about. 

3. Payment Terms

We rely on authorized third-party payment processors in order to bill Membership Orders through a payment account linked to you, and henceforth you hereby authorize us to charge the pertinent fees through your indicated payment processing account. Sensitive financial details are stored only by our payment providers.

Such third party payment processors are also the ones that process, manage, operate and deliver the payments of your end customers, not KNOW WOMEN LLC For more information, please refer to the terms of use of our third party payment processing platform, which may include Stripe or PayPal.

Accordingly, KNOW WOMEN LLC shall not be held responsible for any and all errors, fees and currency conversion fees by our payment processors, and you should review its terms and policies from time to time, which will govern the provision of services to you.

3.1 Disputes & Charge-backs

In the future, users may provide us with valid and current billing information. Except as expressly set forth herein, all payment charges are final and non-cancelable. If we detect any chargeback or if any payment is not received by us or our payment processors for any reason, you will promptly pay us any and all amounts due to us upon notice. Any failure or inability by us to process any payment hereunder does not relieve you from your payment obligations.

A chargeback is typically caused when a customer disputes a charge that appears on their bank or payment processing statement. A charge-back may result in the reversal of a transaction, with the amount charged back to you. You can be assessed charge-backs for: (i) customer disputes; (ii) unauthorized or improperly authorized transactions; (iii) transactions that do not comply with payment processor network rules or are allegedly unlawful or suspicious; or (iv) any reversals for any reason by our payment processor or the institutions handling the transaction.

When a chargeback is issued, you are immediately liable to KNOW WOMEN LLC for the full amount of payment of the chargeback, plus any associated fees, fines, expenses or penalties (including those assessed by our payment processor or the financial institutions handling the transaction). Accordingly, you hereby represent and warrant that you expressly appoint KNOW WOMEN LLC as your agent, with full power to recover these amounts by debiting your account or setting off any amounts owed to you by us.

If we are unable to recover funds related to a charge-back for which you are liable, you will pay us the full amount of the chargeback immediately upon demand; thus you agree to pay all costs and expenses, including without limitation, costs assessed by our payment processor, legal fees and other legal expenses, incurred by or on behalf of us in connection with the collection of any unpaid charge-backs unpaid by you.

3.2 Refunds: While you may cancel your annual membership at any time. Find out more details about the refund policy and how it applies to each product we sell. Read more about our Refund Policy.

3.3 Subscription Billing Start Date: Your initial subscription billing will start on the date you receive access to the purchased product. This is normally on the same day you make your purchase, or in the case of a pre-launch, it is the day the product is released and you receive access to it. Your card will then be charged on the same day of the year (or quarter for grandfathered accounts) that follows, depending on the plan you chose, until you cancel your membership.

3.4 Automatic Subscription Renewal: To ensure uninterrupted service, KNOW WOMEN will automatically bill you for your membership subscription on each renewal period thereafter until cancellation.

3.5 Up to Date, Payment Details: To avoid any interruption in the service, the User shall maintain up to date credit card details in their account dashboard, accessible at https://members.theknowwomen.com/.

3.6 Billing Questions: For any billing related questions, please contact your membership administrator at jackie@theknowwomen.com 

4. Cancellation, Termination and Service Suspension

4.1 Cancellation: You may cancel your membership subscription at any time by sending an email to jackie@theknowwomen.com. Your request will be processed and terminated at your next annual renewal date.

4.2 Termination & Suspension: Failure to comply with any of our Terms and/or failure to pay a due fee or renew your subscription shall entitle KNOW WOMEN to immediately suspend your account.

4.3 Service Reactivation: Once cancelled, membership cannot be reversed or “reactivated.” If you choose to cancel and later wish to return, you must start the process over as a new applicant; this includes submitting a formal application, passing both the qualification and leadership interviews, and meeting all current eligibility standards. Please be aware that you will not be eligible for previous pricing and must pay the membership rate and any applicable fees in effect at the time of your new application.

5. Changes to our Services and Pricing

• KNOW WOMEN reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, a Service (or any part thereof) with or without notice.
• Any changes will be displayed in the Service, and we may notify you by email. Please refer to the last effective date where changes were last undertaken by us. Your use of our Services after the effective date of any update– either by an account registration or simple use – thereby indicates your acceptance thereof.
• Prices of all Services, including but not limited to subscription plan fees to provide Services, are subject to change upon a 30 days notice from us. Such notice may be provided at any time by posting the changes to our website (members.theknowwomen.com).
• KNOW WOMEN shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of a Service.

Agreement to Share Member Information: Member acknowledges and agrees that her name, business name, and contact information may be shared with any of the KNOW Brand companies or affiliates, including, without limitation, KNOW Cares, the KNOW Women, KNOW Book, KNOW Publications, and KNOW Collaborative. Member further agrees that any of the KNOW Brand companies and affiliates, including any of their employees or other representatives, may contact Member, including to solicit charitable donations, invite Member to events, or identify other opportunities for Member growth or involvement with KNOW. Member’s payment or financial account information will not be shared with other KNOW Brand companies or affiliates, however, without Member’s prior written consent. If Member wishes to opt out of being contacted by any of the KNOW Brand companies or affiliates, Member shall communicate her desire to opt out in writing (email is sufficient) to KNOW. KNOW will not, without a Member’s prior consent, share Member’s name or any other information about Member with any third parties who are not affiliated with the KNOW Brand.

No Warranty: KNOW makes no warranties, express or implied (including no warranties for merchantability or fitness for any particular purpose), regarding the services and products supplied by way of Membership or this Agreement.

Representations and Warranties; Indemnification: Member represents and warrants to KNOW, including each of its subsidiaries, affiliates, and employees (the “Indemnitees“), that (i) the distribution and content of Member’s advertisements or information about Member’s business under this Agreement, (ii) alleged or actual use or misuse of Member’s products or services, including any alleged or actual effects therefrom or incident thereto, and (iii) Member’s conduct or actions (whether intentional, reckless, negligent, or otherwise), including any alleged or actual effects therefrom or incident thereto, do not and will not violate any State, Federal, or local law, rule, or regulation applicable to Member’s business, products, or services offered, including, but not limited to, postal requirements, disclosure requirements, fraud, misrepresentation, libel, trade libel, slander, unfair competition, deceptive or abusive trade or business practices, warnings, fulfillment, copyrights, trademarks, patents, infringement, invasion of privacy or publicity, misbranding, labeling, safety, negligence, product liability, or any other cause. Member agrees to defend, indemnify, and hold harmless Indemnitees against any and all claims, losses, suits, damages, judgments, costs, and expenses, including reasonable attorneys’ fees and expert witness costs, of any kind whatsoever, incurred by the Indemnitees as a result of Member’s breach of the representations and warranties contained in this paragraph or otherwise incurred by the Indemnitees in connection with Member’s Membership. Notwithstanding, and in addition to all of the foregoing, Member shall insure the Indemnitees against any product liability, negligence, or other claims arising out of the actual or alleged use or misuse of Member’s products or services, which is expressly included in Member’s indemnification obligation as set forth above.

Limitation of Liability: Member agrees that KNOW’s liability under this Agreement shall not exceed an amount equal to the total monies actually paid by Member to KNOW pursuant to this Agreement. Member further agrees that KNOW shall not, under any circumstances, be liable for any consequential, indirect, indirect, punitive or exemplary damages (including, without limitation, lost profits), even if informed of the possibility of such damages, incurred in connection with the Agreement.

Amendment: KNOW may amend this Agreement at any time and for any reason and will give reasonable notice of any amendments to Member, including by email or posting notice of amendments on the KNOW Website. After receiving notice of any amendments (except for those relating to the amount and date of payment for Memberships, which changes Member must consent to), Member’s continued use and enjoyment of her Membership shall constitute her agreement to the amendments.

Entire Agreement: This Agreement, including all payment authorizations and Addendums or amendments approved by the parties pursuant to the Agreement, constitutes the entire understanding between the parties with respect to the subject matter of the Agreement. The parties agree that there are not and shall not be any agreements or understandings whatsoever between them with respect to the subject matter of the Agreement other than those expressed in writing herein.

No Waiver: No breach of this Agreement or of any provision herein can be waived except by an express written waiver executed by the Party waiving such breach. Waiver of any one breach shall not be deemed a waiver of any other breach of the same or other provisions of this Agreement. 

Severability: Any term or provision of this Agreement which is invalid or unenforceable in any jurisdiction shall, as to that jurisdiction, be ineffective to the extent of such invalidity or unenforceability without rendering invalid or unenforceable the remaining terms and provisions of this Agreement or affecting the validity or enforceability of any of the terms or provisions of this Agreement in any other jurisdiction. If any provision of this Agreement is so broad as to be unenforceable, that provision shall be interpreted to be only so broad as is enforceable.

Jurisdiction, Venue and Governing Law; Wavier of Jury Trial: This Agreement and all claims arising under or relating to the Agreement shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to the principles of the conflicts of laws thereof. Any suit to enforce this Agreement or to assert any right or remedy under this Agreement shall be brought only in a court of competent jurisdiction located in Maricopa County, Arizona, which shall be the exclusive venue for, and which Court shall have exclusive jurisdiction relating to any such suit. EACH OF THE PARTIES HERETO HEREBY IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED IN THE AGREEMENT.

Attorneys’ Fees: If KNOW engages an attorney or collections agency to collect any amounts owed by Member under this Agreement, Member agrees to pay reasonable collection costs, including, without limitation, reasonable attorneys’ fees and collection agent fees. Also, in the event of litigation or other proceedings brought by any party under this Agreement or in connection with this Agreement in any way, the prevailing Party, in addition to any and all other rights and remedies, shall be entitled to recover all of its expenses and costs of litigation, including, without limitation, expert fees, reasonable attorneys’ fees, and costs.