Billing, Termination, Cancellation and Refund on Subscriptions
KNOW WOMEN memberships are offered on yearly subscriptions, which entitle the original purchaser access to membership for a period of exactly 1 month/1 year from the date of purchase.
The purchaser agrees to pay all fees in effect when incurred. You will be billed for your subscription in advance at the time of purchase and the subscription will automatically renew indefinitely until explicitly cancelled. If you cancel your services, your cancellation takes effect on your next annual billing cycle. This means we won’t be able to refund you for early contract cancellation.
If you have a question about charges made to your account, please contact us immediately. If the charges were made in error, we will immediately credit your account for the appropriate amount.
KNOW WOMEN has a zero-tolerance policy for chargebacks. Any customer who disputes a credit card payment that is found to be valid will be permanently blacklisted and barred from attending events, joining membership or further engaging with KNOW. Any past due fees and costs will be sent to collections. If our collection efforts fail, unpaid debts will be reported to all available credit reporting agencies. If KNOW WOMEN terminates your account because of a violation of our terms of service, KNOW WOMEN will not refund any portion of your membership fees.
Processing of Refunds
If you are eligible for a refund, we will generally process your refund within 7 days or less. Your credit card or PayPal account will be credited with the full amount you have paid. Although we try our best to process refunds in a timely manner, PayPal or your financial institution can take up to 3 weeks to reflect the refund in your bank or PayPal account.
Automatic Renewals
Neither free trial accounts, nor renewals, are eligible for refunds.
Unless you notify KNOW WOMEN, LLC 30 days prior to the end of the applicable subscription period that you want to cancel your renewal, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription for such Renewal using any credit card or other payment medium we have on record for you. A subscription can be cancelled at any time by contacting your membership administrator, Jackie Adams: jackie@theknowwomen.com
Cancellation and Termination
If you wish to cancel your Subscription, you can do so by lby contacting your membership administrator, Jackie Adams: jackie@theknowwomen.com
You will remain liable for all charges accrued on your account through your annual term. *Quarterly payments are still due within the annual membership term.
KNOW WOMEN reserves the right at any time, and without cost, charge, or liability, to terminate this Agreement at its sole discretion for any reason, including, but not limited to, a failure to comply with the terms of this Agreement. In addition, KNOW WOMEN may, in its sole discretion, at any time, temporarily or permanently suspend access to your account, Subscription, or Services for any violation or suspected violation of this Agreement.